OBJECTIVE:
To obtain a suitable position, which requires strong project management skills coupled with effective communication, analytical, interpersonal and leadership skills.

SUMMARY:

• Over 10 years IT experience in Product Development (onsite and offshore), Project Management, Data Conversion, Forms Processing and Electronic Media & Publishing Services.
• Domain knowledge in US medical billing, E/M Documentation, Practice Management, Compliance issues and HIPAA.
• Experience in Business Process Design, Data Analysis Modeling Techniques.
• Strong experience in Scope Management, Project Estimation and Product Pricing.
• Knowledge of Python programming and Scripting Languages for Web Development.
• Working experience in Red Hat 7.0 LINUX and WINDOWS NT/2000 environments.
• Involved in creating test environments at customer sites with open source tools.
• Worked as Project Lead on various time-bound critical projects.
• Worked with various reputed clients in USA, UK and Canada.
• Worked at various levels playing multiple roles.
• Strong Project Management, Operations, Team Building, Vendor Management and Customer Support Management skills.
• Involved in creation of ISO procedures and implementing in the department.
• A self-starter, willing and able contender adapting to new technologies on the job.
• Excellent technical-report writing, presentation and communication skills.

PROFESSIONAL EXPERIENCE:
(TECHNICAL AND PROJECT MANAGEMENT)

Aukum llc
June 01 - August 02
Position: Development Manager
Sample Implementation can be seen at a large Manufacturing Firm (www.livco.com)

Project on: WISH - an eCRM solution (Web Integrated Self-Help)

Responsibility Summary:

• Application Support
• Responsible for the offshore development team and the implementation phase of the product
• Coordination between the US Team for design and requirements specifications and the offshore development team in Chennai, India
• Involvement in the technical decisions during the product development including the software/hardware purchases
• Develop pricing options for ASP (shared hosting) and Binary License Model (exclusive purchase)
• Involved in the Complete Product Development Cycle
• Develop low-level design
• Research on cross-platform support of the product
• Product testing from the offshore development center before release
• Deploying resources and project scheduling with US team
• Maintain version controls during the development stages
• Content preparation and loading database with test data
• Write installation documents and post-install step-by-step help guides
• Travel to US and co ordinate activities with customers before implementation
• Integrate the product at customer websites

Aukum llc
Feb 00 - May 01
Position: Programmer Analyst
Place: Michigan, US

Customer: A Practice Management Training Firm, Michigan US

1. This company involves in the training of physicians and staffs of physician practices
2. There are various products developed and suitable for individual specialty like Internal Medicine, Pediatrics and Psychiatric...
3. Primarily to cater the Hospitals and Physician practices and educating them on

   a. E/M Coding and Documentation
   b. Medical Billing with modules using Modifiers and Turbo Audit
   c. Compliance Issues regarding the health care frauds and abuses (HIPAA)

Responsibility Summary:

• Business Analyst
• Involvement from the requirement stages of internal systems of the training product www.enduenet.com for physicians and staff members at practices
• Create HTML templates for individual module screens
• Content loading for the individual training modules
• Prepare healthcare graphical images and integrating with the training materials
• Business analysis and applying modeling techniques using Rational ROSE Modeler
• Create Use-cases for the various events in the Web-system
• Beta testing the product at physician practices and hospitals
• Coding and Billing at Hospital Sites during training for Staff on individual modules

Customer: An Hospital in Brighton, Michigan US

This Hospital involves in treatment of alcoholism, drug and chemical dependencies. It also has rehabilitation center and has a history of over 50 years.

Responsibility Summary:

• Implemented the E/M documentation procedures at the hospital
• Trained the staff for coding and auditing standards
• After implementation, helped to code and audit the backlog patient records for the year 2000-2001 before submission of claims
• Automated the coding and preparation of electronic claims, using the custom developed product (PAR - Patient Audit and Reports)
• Involved a team of 4 for the development of the product from the offshore development center

Responsibility:

• Project scheduling and resource materials gathering
• Site design using the Macromedia tools
• Implementation of the self-HELP (wish) product developed by aukum
• Creation of DHTML (CSS-stylesheets) for the presentation and navigation links
• Used CGI-Perl for server side scripting and JavaScript for front-end validations
• Cross Browser Testing
• Coordination with web hosting (ISP) technical support
• Setting up and maintaining of email accounts/newsgroups for the customers
• Content preparation for additional/regular updates
• Website hosting and maintenance

Vetri Software (India) Ltd. - 6 Years
Oct 93 - Nov 99
Position: Have been in different positions including functional and technical positions. The last position was as a Production Coordinator reporting to vice President (operations)
Place: Chennai, India

Some of the large projects handled include:

Customer: A large publishing firm under Thompson Group in Canada
Responsibility Summary:

• Project Lead for huge data conversion projects in SGML and HTML
• Responsible for the resource planning, shift allocation, conducting team meetings, project scheduling and single point contact with customer and US Office
• The scope of the project was to convert a huge amount of court cases, which need to be published online at customer sites
• Responsible for the design, process flows, deliverables to customers with quality and schedule, reporting to customers through regular conference calls, e-mail communications
• Delivery of converted SGML in various media like CD ROMs, WEB and other media
• Coordination with the technical teams for the delivery of required tools
• Implementation of workflow (in Solaris) to track the data
• Applying OCR technologies for data capture and creation of SGML data
• Validation of the final data with customer provided Document Type Definition (DTD)

Customer: Publisher of Daily, Weekly magazines over the web in UK
Responsibility Summary:

• Project Lead
• The scope of the project involved in the content preparation on the WEB. Conversion involves from input formats like PDF, TIFF to HTML
• Testing and approval of conversion tools for performance and enhancements before implementation
• Setting up the cycle time for conversion to complete within 12-17 hours, as the projects involve time-bound publishing activities less than 24 hours for each batch
• Integrating the customer server with the dedicated server for data transmission
• Responsible for coordination with the customers over chat, e-mails and conference calls

Customer: Largest Publisher of legal, automobile and magazines in US
Responsibility Summary:

• Started as an Analyst and have handled various positions and has handled multiple projects as a Project Coordinator
• The scope of the project involved in the conversion of legal data, magazines, Automobile specifications and various other materials to customer proprietary codes
• Preparing data and materials for conversion
• Processing in workflow based environment
• Coordination with Vendors for keyboarding, which was outsourced

FUNCTIONAL EXPERIENCE:

Position: Manager - Vendor Operations
Responsibility Summary:

• Responsible for the outsourcing function for all the electronic data conversion projects handled across the company
• Identifying the necessary supplier resources from Chennai (India) and other neighboring states for large conversion projects requirements.
• Responsible for increasing the vendor resources to the size of 60 vendors of approximately 30 members at each site operating in 2/3 shifts
• Vendor site visits and improving the delivery standards
• Implementation of the customized tools developed for the projects at the vendor sites
• Implementation of Quality procedures at the vendor sites as followed in-house
• Conducting regular meetings with the vendor proprietors
• Billing and payables to vendors; coordination with finance department
• Coordination with the top management and operations teams for making any strategic decisions for the outsourcing
• Coordination with the software technical teams for enhancements of the existing tools
• Arranging for training for the personnel at the vendor sites on individual projects
• Developing ISO procedures for the department coordinating with Quality function

EDUCATION & CERTIFICATION:
B.Sc. (Physics) 1990-93
Manonmaniam Sundaranar University, India.

• Successful completion of "Web Designing and Java Programming" Certificate course from SRM Software and Systems, Chennai, India
• Successful completion of "Business English Certificate2" a communication course from University of Cambridge
• Successful completion of "Quality for Professionals" a certificate course conducted by Indian Statistical Institute, Chennai, India
• Participated in various Team Building workshops, Quality seminars on SPC/SQC techniques sponsored by the company on a regular basis
• Dropped out from MBA (part time) from Symbiosis Institute of Management, Pune, INDIA

SUMMARY OF TECHNICAL KNOWLEDGE (Application Level):

• Operating Systems: UNIX, Red Hat Linux 7.0, MS-DOS, MS-Windows 3.1/95/98/NT4.0 Workstation & Server/2000 Professional & Server
• Web Tools: FrontPage 2000, Macromedia Dreamweaver 4.0
• Image Tools: Macromedia Fireworks 4.0, Flash 5.0, Freehand 9.0, Adobe Photoshop, Adobe Illustrator, Visioneer 2000, Image Composer
• Languages: Python 2.0, JavaScript, OOAD concepts
• Modeling: Visio 2000 professional, Rational Rose Modeler 2000
• Databases: MySQL, SQL Server 7.0
• Webservers: Microsoft IIS 5.0, Apache 1.3.19, Zope 2.4.0
• Markup Languages: HTML, XML, SGML, DTD, DHTML, CSS, XSL

REFERENCES:

On Request